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Last updated: 7th September 2026
 

Queer Edge respects your privacy and is committed to protecting your personal information. This policy explains what information we collect, why we collect it and how we use and protect it.
 

WHO WE ARE

Queer Edge is a coworking, cultural and community space based in Brighton.

For data protection purposes, the data controller is:
 

[FULL LEGAL OR TRADING NAME]
[BUSINESS OR REGISTERED ADDRESS]
Email: [PRIVACY OR GENERAL EMAIL ADDRESS]
 

If you have any questions about this policy or how we use your information, please contact us using the email address above.
 

INFORMATION WE COLLECT

Depending on how you interact with Queer Edge, we may collect:

• Your name, email address, telephone number and postal address

• Membership, booking and payment information

• Details you provide when making an enquiry or completing a form

• Information relating to events, room hire or use of our spaces

• Your communication and marketing preferences

• Feedback, survey responses and correspondence

• Accessibility requirements or other information you choose to share with us

• Photographs or video captured at events, where appropriate

• Technical information about how you use our website, such as your IP address, browser, device and cookie preferences

We aim to collect only the information we genuinely need.

Queer Edge is an LGBTQIA+ space, but you are not required to disclose your sexual orientation or gender identity in order to contact us or use our website. We do not use membership or event attendance to make assumptions about anyone’s identity.

HOW WE COLLECT YOUR INFORMATION

We may collect personal information when you:

• Visit or use our website

• Contact us by email, telephone, social media or through an online form

• Apply for or purchase a membership

• Book a desk, room, event or other service

• Attend an event or visit the space

• Subscribe to our mailing list

• Complete a survey or provide feedback

• Interact with us through a third-party booking, payment or ticketing platform

We may also receive limited information from service providers that help us manage bookings, payments, events or communications.

HOW WE USE YOUR INFORMATION

We may use your personal information to:

• Respond to enquiries

• Process membership applications and manage memberships

• Confirm and administer bookings

• Take and manage payments

• Deliver events, activities and services

• Manage access to and the safety of our space

• Provide appropriate accessibility arrangements

• Communicate important information about your membership, booking or event

• Send news, events and community updates where you have chosen to receive them

• Improve our website, services and community programme

• Maintain financial, operational and legal records

• Prevent fraud, misuse or security incidents

• Meet our legal and regulatory obligations

OUR LAWFUL BASES

Under UK data protection law, we must have a lawful reason for using your personal information. Depending on the circumstances, we may rely on:

• Contract: where we need your information to provide a membership, booking, event or service you have requested

• Consent: where you have actively agreed to receive marketing, appear in identifiable promotional content or provide certain sensitive information

• Legitimate interests: where using your information is reasonably necessary to operate, improve and protect Queer Edge, provided your rights do not override those interests

• Legal obligation: where we need to retain or disclose information to comply with the law

• Vital interests: in exceptional circumstances where using information is necessary to protect someone’s life

If you provide health or accessibility information, we will use it only where necessary to support your access, safety or participation. Where required, we will ask for your explicit consent.

You can withdraw your consent at any time by contacting us. Withdrawing consent does not affect anything we lawfully did before it was withdrawn.

EMAILS AND MARKETING

If you subscribe to our mailing list, we may send you news about Queer Edge, including events, memberships, community activity and updates.

You can unsubscribe at any time by:

• Clicking the unsubscribe link in any marketing email

• Contacting us at [EMAIL ADDRESS]

We may still send essential administrative messages relating to an active membership, booking or event. These are service communications rather than marketing.

PHOTOGRAPHY AND FILMING

We may photograph or film some Queer Edge events for documentation, editorial or promotional purposes.

Where filming or photography is planned, we will aim to make this clear in advance or at the event. We will provide a reasonable way for attendees to tell us if they do not wish to be identifiable.

For portraits, interviews or other content focused on a specific person, we will seek appropriate permission before publishing it.

COOKIES AND WEBSITE INFORMATION

Our website may use cookies and similar technologies to:

• Keep the website functioning correctly

• Remember your settings and preferences

• Understand how visitors use the website

• Improve website performance

• Support embedded content or third-party services

Essential cookies may operate without consent where they are necessary for the website to function. We will ask for your consent before using non-essential cookies where required.

You can manage your preferences through our cookie banner or your browser settings. Disabling some cookies may affect how the website works.

For further details, please see our Cookie Policy [ADD LINK].

WHO WE SHARE INFORMATION WITH

We do not sell your personal information.

We may share limited information with trusted organisations that help us run Queer Edge, such as:

• Website hosting and management providers

• Membership and booking platforms

• Payment processors

• Email and mailing-list platforms

• Ticketing providers

• Cloud storage and IT providers

• Professional advisers, including accountants, insurers or legal advisers

• Event partners, where necessary to deliver an event and where you have been informed

• Public authorities where disclosure is required by law

These providers may process information only for agreed purposes and must protect it appropriately.

Our current providers may include [WIX / SQUARESPACE], [PAYMENT PROVIDER], [BOOKING OR MEMBERSHIP PLATFORM], [TICKETING PLATFORM] and [EMAIL MARKETING PLATFORM].

INTERNATIONAL TRANSFERS

Some of our service providers may store or process information outside the UK.

Where this happens, we take reasonable steps to ensure appropriate safeguards are in place, such as UK adequacy regulations or approved contractual protections.

You can contact us if you would like more information about the safeguards used for international transfers.

HOW LONG WE KEEP INFORMATION

We keep personal information only for as long as reasonably necessary.

As a general guide:

• Enquiry records are normally kept for up to two years

• Membership and booking records are normally kept for the duration of the relationship and up to six years afterwards

• Financial and transaction records are normally kept for six years, in line with tax and accounting requirements

• Mailing-list information is kept until you unsubscribe or your information is no longer required

• Accessibility information is kept only for as long as it is needed to support the relevant visit, booking or membership

• Photographs and creative content may be retained for our archive while they remain relevant, appropriate and lawful to use

We may retain information for longer where required by law or in connection with a dispute, complaint or legal claim. When information is no longer needed, we will delete it securely or anonymise it.

HOW WE PROTECT YOUR INFORMATION

We use reasonable organisational and technical measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

YOUR DATA PROTECTION RIGHTS

Depending on the circumstances, you may have the right to:

• Ask for a copy of the personal information we hold about you

• Ask us to correct inaccurate or incomplete information

• Ask us to delete your information

• Ask us to restrict how we use your information

• Object to how we use your information

• Ask us to transfer certain information to you or another organisation

• Withdraw your consent at any time

• Object to direct marketing at any time

You will not usually need to pay to exercise these rights. We may ask for information to confirm your identity before responding.

To exercise any of these rights, contact us at [EMAIL ADDRESS].

You have an absolute right to object to the use of your personal information for direct marketing.

COMPLAINTS

If you have concerns about how we use your personal information, please contact us first so that we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office:

Information Commissioner’s Office
www.ico.org.uk
Telephone: 0303 123 1113

THIRD-PARTY LINKS

Our website may contain links to external websites or services. We are not responsible for the privacy practices or content of those websites. We recommend reading their privacy policies before providing personal information.

CHANGES TO THIS POLICY

We may update this policy as Queer Edge develops or when legal requirements change. The latest version will always be published on our website with the date it was last updated.